Medallia Headquarters Campus
San Mateo, CA
Overview
Software-as-a-Service company Medallia has offices all over the globe. To support the firm’s mission to “create a world where companies are loved by customers and employees,” the design of their new Medallia Headquarters Campus had to enable growth fueled by international collaboration. TEECOM worked closely with the client and the project architect to design telecom, audiovisual, acoustical, and security systems that allow device mobility, seamless remote conferencing, and connected internal branding through digital signage.
(Image ©Emily Hagopian)
TEECOM’s Solutions
The architects of Medallia’s space created a design based on a city plan, with hubs where people gather intermixed with “active voids” which lend themselves to multipurpose activities. TEECOM enabled the flexibility necessary for this approach by providing ubiquitous connectivity, robust teleconferencing facilities, and integrated displays throughout. The infrastructure design was tested when Medallia switched to the Zoom Communications video conferencing platform during project construction bidding. 95% of the infrastructure was able to handle the new platform. A redesign of the standalone system in the all-hands space brought it into alignment with the new integration.
(Image ©Emily Hagopian)
Benefit to the Client
With more than 1,000 employees throughout 15 global offices, Medallia’s challenge is maintaining the connections necessary for a cohesive culture and workflow. The technology at their global HQ advances that strategy. Broadcast studio-level systems in the all-hands space allow company-wide meetings to be “televised.” An operations center / software observations lab features a video wall comprising six large-format displays for scenario testing. Outdoor lounges are equipped with Wi-Fi and audio. And finally, digital signage throughout reinforces branded internal communication.
Services Provided

Telecom
IT Spaces; Structured Cabling; Pathways

Audiovisual
Presentation / Conferencing Systems; Sound Systems; Large-Format Displays

Acoustics
Acoustics Systems Designs for Presentation Rooms / Teleconference
Rooms; Interior Acoustics

Security
Electronic Security Systems
Medallia Headquarters Campus
Location 450 Concar Drive San Mateo CA, 94402
Project Type Conference Rooms, Corporate Campus, Corporate Headquarters, Corporate Office, Tenant Improvement
PROJECT TEAM
Owner: Medallia
Architect: M Moser Associates
PROJECT SIZE
210,000 sf
COMPLETION DATE
2018
LEED CERTIFICATION
LEED Gold – Interiors
PHOTOGRAPHER
Emily Hagopian