Workplace

Medallia Headquarters Campus

San Mateo, CA

Overview

Software-as-a-Service company Medallia has offices all over the globe. To support the firm’s mission to “create a world where companies are loved by customers and employees,” the design of their new Medallia Headquarters Campus had to enable growth fueled by international collaboration. TEECOM worked closely with the client and the project architect to design telecom, audiovisual, acoustical, and security systems that allow device mobility, seamless remote conferencing, and connected internal branding through digital signage.

(Image ©Emily Hagopian)

TEECOM’s Solutions

The architects of Medallia’s space created a design based on a city plan, with hubs where people gather intermixed with “active voids” which lend themselves to multipurpose activities. TEECOM enabled the flexibility necessary for this approach by providing ubiquitous connectivity, robust teleconferencing facilities, and integrated displays throughout. The infrastructure design was tested when Medallia switched to the Zoom Communications video conferencing platform during project construction bidding. 95% of the infrastructure was able to handle the new platform. A redesign of the standalone system in the all-hands space brought it into alignment with the new integration.

(Image ©Emily Hagopian)

Benefit to the Client

With more than 1,000 employees throughout 15 global offices, Medallia’s challenge is maintaining the connections necessary for a cohesive culture and workflow. The technology at their global HQ advances that strategy. Broadcast studio-level systems in the all-hands space allow company-wide meetings to be “televised.” An operations center / software observations lab features a video wall comprising six large-format displays for scenario testing. Outdoor lounges are equipped with Wi-Fi and audio. And finally, digital signage throughout reinforces branded internal communication.