Mackensie brings a hands-on clinical perspective to healthcare technology design, focusing on the integration of critical communication and patient-monitoring systems. For the past few years, she worked as a biomedical equipment technician, acquiring valuable end-user experience troubleshooting nurse call and patient monitoring platforms alongside certified surgical systems. Mackensie deeply values building strong interpersonal relationships, reliability, and integrity, focusing on leveraging her medical background to deliver seamless experiences for clients.